The first step to any successful technology rollout is to identify what technology and solutions you need. Depending on your business and the problem you're trying to solve, you may need to implement a particular kind of technology that integrates with whatever systems you already use.

Once you've identified the solution and the technology you need,  you'll want to partner with a reliable and reputable IT services provider to help implement the rollout itself.

With your solution and new technology identified, you need to develop a definition of success. To do that, you can reference the solution you needed prior to the rollout. This can include solving issues like:

• Improving efficiency within your business
• Retaining customers 
• Reducing employee turnover

Whatever your goals are, your success criteria needs to be in line with it. You're deciding what success looks like, so any criteria you decide on should be measurable so you can track your progress after the rollout.

Your stakeholders are the people who will be using this new technology or be heavily impacted by the rollout. Identifying who those people are within your organization and clearly communicating with them needs to be a top priority! You want to get as much buy-in and support as possible to make the rollout successful.

These stakeholders may have questions or concerns about the incoming rollout, and it's important that you're able to give them the answers they need. If you can establish clear lines of communication about the rollout, the process will be much easier for you and your stakeholders.

The rollout itself, depending on the technology you've identified, may be a long or short process or even have multiple phases. To implement the rollout in a timely fashion, create a timeline for it to keep everything on track. You can also use this timeline to track progress if you want the rollout implemented by a certain deadline.

Your timeline will also help your stakeholders prepare for incoming changes and, if necessary, communicate to their own teams when the rollout will impact them. 

Once your goals are set, criteria established and timeline mapped out, it's time to communicate to your entire company about the upcoming changes. 

Just as with direct stakeholders, communicating clearly will help everyone transition and better prepare for the rollout. You want to get everyone excited and on board with this new rollout. Teams may need to plan on training to use the new technology or hardware, so it's good to make an announcement well in advance.

Whenever you add a new piece of technology to your company's IT toolbox, you might need to plan for additional training time. This is especially true if your solution will impact every department. 

In some cases, the company supplying the technology may be able to provide training to your teams and the entire company or you can organize training sessions on your own. It pays to be prepared, and training can help you meet the goals you've outlined in your success criteria.

Deploying new technology is the biggest step of the actual rollout. The new technology goes live and it's time to actually begin using it as well as any new processes that go along with it.

After the deployment, you'll need to analyze the data and results from the rollout and see where you land with your success criteria. Has the rollout or technology solved the problem? Are you meeting your definition of success? 

With all these results, you can also collect feedback from your stakeholders to tweak and optimize your processes as necessary. Having data always helps, and with a clear view of where you stand, you can make the right moves to meet your goals.